Monday, February 19, 2024 is Presidents’ Day, our offices will be closed. Have a safe holiday.

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OUR MISSION

We are Dedicated to Serving our Members, Providers, & Community.

We want to improve the health and well-being of the communities we serve by providing access to high quality health services, along with education and outreach, for our membership.

EXPLORE CENCAL HEALTH

Department Contacts

We strive to improve the health and well-being of the communities we serve by providing access to high-quality health services, along with education and outreach, for our membership. We want to make healthcare easy for you. Please contact us if you need assistance.

Below is a list of our departments for you to access if you have a question or a medical need that we can assist with.

Member Services

Member Services

Provider Services

Provider Services

Claims Operations

Claims Operations (8:30am-4pm, closed for lunch: 12pm-1pm)

tel: (805) 562-1083

Health Services

Health Services

Pharmacy Services

Pharmacy Services

Fraud Reporting

Fraud Reporting

Callers may identify themselves or remain anonymous.

mail: Attn: Fraud Investigations-Compliance Coordinator
4050 Calle Real, Santa Barbara, CA 93110

Quality Measurement & Improvement

Quality Measurement & Improvement

Breathe/Diabetes SMART:

tel: (805) 617-1997

fax: (805) 681-3397

HEDIS:

tel: (805) 562-1609

Clinical Quality:

tel: (805) 562-1637