OUR MISSION
We are Dedicated to Serving our Members, Providers, & Community.
We want to improve the health and well-being of the communities we serve by providing access to high quality health services, along with education and outreach, for our membership.
Department Contacts
Below is a list of our departments for you to access if you have a question or a medical need that we can assist with.
Member Services
Provider Services
Provider Services
tel: (805) 562-1676 (Santa Barbara County)
tel: (805) 541-7095 (San Luis Obispo County)
Claims Operations
Claims Operations (8:30am-4pm, closed for lunch: 12pm-1pm)
tel: (805) 562-1083
Health Services
Health Services
tel: (805) 562-1082
Pharmacy Services
Pharmacy Services
tel: (805) 562-1080
Fraud Reporting
Fraud Reporting
Callers may identify themselves or remain anonymous.
mail: Attn: Fraud Investigations-Compliance Coordinator
4050 Calle Real, Santa Barbara, CA 93110
Quality Measurement & Improvement
Quality Measurement & Improvement
Breathe/Diabetes SMART:
tel: (805) 617-1997
fax: (805) 681-3397
email: qualityimprovement@cencalhealth.org
HEDIS:
tel: (805) 562-1609
fax: (805) 681-3382
Clinical Quality:
tel: (805) 562-1637