Department Contacts

We strive to improve the health and well-being of the communities we serve by providing access to high-quality health services, along with education and outreach, for our membership. We want to make healthcare easy for you. Please contact us if you need assistance.

Below is a list of our departments for you to access if you have a question or a medical need that we can assist with.

Member Services

Member Services

Provider Services

Claims Operations

Claims Operations (8:30am-4pm, closed for lunch: 12pm-1pm)

tel: (805) 562-1083

Health Services

Health Services

Pharmacy Services

Pharmacy Services

Fraud Reporting

´┐╝Fraud Reporting

Callers may identify themselves or remain anonymous.


mail: Attn: Fraud Investigations-Compliance Coordinator
4050 Calle Real, Santa Barbara, CA 93110

Quality Measurement & Improvement

´┐╝Quality Measurement & Improvement

Breathe/Diabetes SMART:

tel: (805) 617-1997

fax: (805) 681-3397


tel: (805) 562-1609

Clinical Quality:

tel: (805) 562-1637