Mental Health Services & Behavioral Health Treatment
CenCal HEALTH members have access to services addressing mental health and substance use. Coverage and provision of these services are shared between CenCal Health, County Behavioral Health Services and State FFS.
CenCal Health Behavioral Health Department is responsible for Mental Health Benefits for those who are determined to be mild to moderate in impairment. The Behavioral Health Department reviews authorization requests for Behavioral Health Treatment.
Please use the Behavioral Health Care Coordination Request Form when requesting care coordination for mental health or substance use services.
CenCal Health Primary Care Physicians (PCP) are responsible to provide alcohol screening, brief depression screenings, and referrals for treatment. CenCal Health Mental Health Benefits includes; psychotherapy, psychological testing, monitoring of drug therapy, outpatient lab services and psychiatric consultation.
Members can start mental health services (psychotherapy or medication management) by contacting the Behavioral Health Department for assistance in locating a provider.
Members and Primary Care Physicians (PCP) can find a list of providers by location and specialty on the CenCal Health Provider Directory.
Please call the Behavioral Health Provider Line at (805) 562-1600 for questions related to outpatient mental health services or Behavioral Health Treatment (ABA) services. CenCal Health Members can contact The Behavioral Health Department directly through Member Services at (877) 814-1861.
Claims with past date of services see our Claims section