Frequently Asked Questions:
Q: The patient scored positive on the mental health substance use screening tool. How do I refer them to services?
A: For Substance Use Services please refer the member to the Santa Barbara County ACCESS Line 1 (888) 321-2843 or San Luis Obispo County ACCESS Line 1 (800) 838-1381. The member can also contact the Behavioral Health Care Coordination Center for further assistance 1 (877) 814-1861.
Q: My Patient needs a higher level of care, what do I do?
A: Mental Health providers recommending members for a higher level of care should discuss these recommendations with the member and contact the Behavioral Health Care Coordination Center Provider line at (805) 562-1600 for assistance in transitioning the member to the appropriate level of service. You should continue to provide services to the member until they are engaged with a County level provider.