Keeping Your Profile Up-to-Date

The information that CenCal Health has on file regarding a provider practice is called a Provider Profile. When information about your practice changes, you are required to submit a profile update to CenCal Health. Profile updates can be submitted electronically by using the Provider Information Form (PIF).

Following are examples of information that providers are responsible for keeping up-to-date with CenCal Health.

• Change "Mail-To" and "Pay-To" addresses.
• Add additional rendering physicians
• Add business owners,officers, managers, and members of the board of directors
• Change in member age range/quantity of members you are willing to accept
• Change to office hours
• Change to languages capabilities provided at your office

Do you need to know what information CenCal Health has on file for your practice? 

1. View the Contracted Provider List
2. Email Provider Services.

• Tax ID Change:
  
  • Please submit an up-to-date W9 Taxpayer Information Form
• Adding additional physicians to your practice:
  
  • Please visit our Join Our Network page.
• Signing up for EFT or changing EFT information:
  
  • Please visit our Provider Portal to create a new EFT. To make changes, please download Electronic Funds Transfer (EFT) Enrollment Form and email us the completed form (email address is on the form).
  • If you need further assistance, please click here.