Welcome to Network
You are joining a large network of providers and hospitals. Our goal is to help you give our patients the highest quality, safest and most cost-efficient care.
All new CenCal Health providers are required to complete a new provider orientation. These trainings provide information on CenCal Health benefits and services, as well as important processes and procedures necessary to conduct business with CenCal Health. We require all newly contracted Provider Groups and Rendering Physicians to review these details and sign the New Provider Training Attestation Form after reading the Provider Manual, and viewing our New Provider Orientation videos below.
New Provider Resources:
- Provider Manual Operations Guide
- New Provider Training Attestation Form
- Learn about CenCal Health from our Leaders
- CenCal Health Basic Training Orientation (Printable Slides)
- Provider Regulatory Training
- Cultural Competency, Health Literacy, & Caring for Seniors and Persons with Disabilities
- Medi-Cal for Kids & Teens EPSDT Training
- Compliance, Fraud, Waste and Abuse, and HIPAA Privacy & Security Training
- Diversity, Equity, Inclusion Training
- Provider News and Announcements
Please reference your appropriate section below to access training materials that support providers in caring for our members.
New Primary Care Provider (PCP) Orientation
Thank you for contracting with CenCal Health, and for being part of our amazing provider network. Click here to watch our New Primary Care Provider (PCP) Orientation Video (printable slides).
For more resources, click the topics below:
Behavioral Health Treatment (ABA) & Mental Health Treatment Training (Printable Slides)
Facility Site Review & Medical Record Review Guidelines
Quality of Care Incentive Program (QCIP)
Please contact your Provider Services Representative at (805) 562-1676 or email psrgroup@cencalhealth.org to schedule a 1:1 training if you have additional questions or concerns.
New Non-PCP Provider Orientation
Thank you for contracting with CenCal Health, and for being part of our amazing provider network. Click here to watch our New Specialist Provider Orientation Video (printable slides).
For more resources, click the topics below:
Behavioral Health Treatment (ABA) & Mental Health Treatment
Please contact your Provider Services Representative at (805) 562-1676 or email psrgroup@cencalhealth.org to schedule a 1:1 training if you have additional questions or concerns.
New Mental Health & Behavioral Health (ABA) Provider Orientation
Thank you for contracting with CenCal Health, and for being part of our amazing provider network. On January 2022, CenCal Health carved-in the Behavioral Health and Mental Health benefit.
For more resources, click the topics below:
LMFT New Provider Orientation Training Video (Printable Slides)
Behavioral Health Treatment (ABA) New Provider Orientation Training Video (Printable Slides)
Please contact your Provider Services Representative at (805) 562-1676 or email psrgroup@cencalhealth.org to schedule a 1:1 training if you have additional questions or concerns. To learn more go to the Mental Health & ABA Services section of our website.
Provider Training & Resources
We work together with our partners to help providers understand CenCal Health policies and procedures. We coordinate ongoing training webinars, and created a training library on topics to support our contracted providers and their staff on a variety of subjects designed to enhance the quality of care and services our members receive.
Topics include updated guidelines, policies, new programs and instruction on using our web tools which is designed to save you time and allow you to focus on running your practice and taking care of patients.
