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Pharmacy Benefits

CenCal CareConnect includes prescription drug coverage through a wide network of pharmacies. This includes national chains and local pharmacies. 

List of Covered Drugs (Formulary)

CenCal CareConnect covers a wide range of prescription medications. The Formulary is a list of drugs that are covered by your plan. It includes both brand-name and generic medications that are safe, effective, and affordable. 

View the online Formulary or download a PDF copy of the current Formulary below:

View Online Formulary

Pharmacy Directory

To find a pharmacy near you, search our online directory or download the list of participating pharmacies. 

View Online Pharmacy Directory

Contact MedImpact for Pharmacy Support

Toll-Free Customer Service Number: 833-726-0676 
TTY Number: 711 
Hours of Operation: 24 hours a day, 7 days a week, 365 days a year 
Physical Address: 10181 Scripps Gateway Ct., San Diego, CA 92131 
Mailing Address: MedImpact HealthCare Systems, Inc., PO Box 509108, San Diego, CA 92150-9108 

Frequently Asked Questions

What pharmacy benefits do I get with CenCal CareConnect?

As a CenCal CareConnect (HMO D-SNP) member, you receive comprehensive Medicare Part D prescription drug coverage. You have $0 copays for most medications. Your Medi-Cal (Medicaid) coverage may also help cover additional services not included in Medicare. 

How do I fill a prescription?

You can fill prescriptions at any pharmacy in the CenCal CareConnect network. To find one near you, visit our Pharmacy Directory or call Member Services at 1-877-814-1861 (TTY: CA Relay at 711). 

Are my medications covered?

We cover a wide range of drugs listed in our Formulary (Drug List). To view the covered list of drugs, visit the online formulary. If your drug is not listed, your doctor may request a formulary exception. 

Do I need prior authorization for certain drugs?

Yes, some medications may require prior authorization. Your doctor will work with CenCal CareConnect to submit the request. You will be notified of the decision. 

Frequently Asked Questions

Pharmacy Forms

Part D Forms

Policies & Criteria

Part D Forms

Need Support?

Contact Info Box
Member services is available to our CenCal CareConnect members.

Toll-free: 1-877-814-1861 (TTY: CA Relay at 711)

7 days a week, 8 a.m. to 8 p.m. PT

4050 Calle Real, Santa Barbara, CA 93110

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