URGENT: Do not lose your coverage
Report changes to Medi-Cal
Once a year, Medi-Cal sends out a Redetermination package for you to complete. The redetermination package tells Medi-Cal if you still qualify. During the COVID-19 pandemic, Medi-Cal stopped the Redetermination process. Soon, Redetermination will start again.
If you do not complete your Redetermination package when you receive it, you will lose your Medi-Cal coverage. How can you prevent this?
Make sure you tell Medi-Cal if you move.
Did you move in the last two years? Do you get your mail somewhere else? Let the Department of Social Services (DSS) know.
Medi-Cal members must report a change of address as soon as possible to DSS. Updating your contact information (like your mailing address, phone number and email) is very important so that you can continue receiving notices about Medi-Cal.
What other changes should you report?
Other life changes must also be reported. This includes changes to your income, disability status and family size.
If you are unsure about a certain change, contact DSS. They can help.
Why do I have to do this now?
During the COVID-19 pandemic, people with Medi-Cal were able to keep their coverage regardless of any life changes.
Later this summer, DSS will determine if you are still eligible for Medi-Cal. Make sure you report any changes now; it may help you keep Medi-Cal coverage.
How to report changes
You should report changes to your local county’s Department of Social Services office. You can do it in person, by phone, fax or online.
Some changes can be submitted by email. To report changes or for more information, contact one of the offices listed below.
Santa Barbara County offices:
1100 W. Laurel Ave Lompoc, CA 93436
Phone: (805) 737-7080
Fax: (805) 737-6047
234 Camino Del Remedio, Santa Barbara, CA 93110
Phone: (805) 681-4401
Fax: (805) 681-4402
2125 S. Centerpointe Parkway, Santa Maria, CA 93455
Phone: (805) 346-7135
Fax: (805) 346-7196
1444 S. Broadway, Santa Maria, CA 93454
Phone: (805) 614-1300
Fax: (805) 614-1529
- If you live in Santa Barbara County, you can also call the Santa Barbara County Department of Social Services at
- (844) 289-4682, or go online to secure.countyofsb.org/dss/octopus/en
San Luis Obispo County offices:
1086 East Grand Avenue, Arroyo Grande, CA 93420
Phone: (805) 474-2000
Fax: (805) 474-2134
9415 El Camino Real, Atascadero, CA 93422
Phone: (805) 461-6000
Fax: (805) 461-6036
600 Quintana Road, Morro Bay, CA 93442
Phone: (805) 772-6405
Fax: (805) 772-6409
681 West Tefft Street Suite 1, Nipomo, CA 93444
Phone: (805) 931-1800
Fax: (805) 931-1804
406 Spring Street, Paso Robles, CA 93446
Phone: (805) 237-3110
Fax: (805) 237-3115
San Luis Obispo
3433 South Higuera, San Luis Obispo, CA 93401
Phone: (805) 781-1600
Fax: (805) 781-1361