Provider Training & Resources We work together with our partners to help providers understand CenCal Health policies and procedures. These trainings are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive. Topics include updated guidelines, policies, new programs and instruction on using our web tools which is designed to save you time and allow you to focus on running your practice and taking care of patients.
CenCal Health WebinarsThe Provider Services Training Team will be hosting monthly Online Training courses every 3rd Thursday of the month. Our focus is to provide general education for your staff on a variety of subjects designed to enhance the quality of care and services our members receive. Recorded Webinar Provider Portal User Management Functions and More! Training Description: CenCal Health strives to enhance our resources and online security. Through our new User Management section of our website, Physicians and Administrators will be able to set access levels for your staff when using our portal. During this webinar we will show you how to create new accounts, set permission roles, reset individual passwords, and terminate passwords for your staff that are no longer with your group. We will also be reviewing our enhanced online tools such as the Attestation Form, Electronic Explanation of Payment (eEOP) Report, and Electronic Funds Transfer (EFT) enrollment. CenCal Health SeminarsCenCal Health offers Provider Training Seminars that offer basic and advanced courses for all provider types. Seminars are held throughout the Santa Barbara and San Luis Obispo County. CenCal Health Whole Child Model Program (WCM) California Children's Services (CCS) Readiness Seminar Presentation Description: On July 1, 2018, the Whole Child Model (WCM) for the California Children’s Services (CCS) program became administered by CenCal Health for all eligible members. Please click on the link above to learn more about this transition at CenCal Health’s Readiness Seminar or go to our CCS section of the website for more information. For additional training opportunities or topics that you would like presented, please email providerevents@cencalhealth.org or contact the Provider Services Department at (805) 562-1676. Physician Toolkits & CE Training ResourcesThese training resources are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive. Alcohol Misuse Resources NIH Clinician's Guide Online Training: Helping Patients Who Drink Too Much AHRQ Alcohol Misuse Screening and Counseling The AUDIT and Alcohol Use Disorder Identification Test Asthma Asthma Educator Seminar Behavioral Health Resources Behavioral Health Seminar Presentation - Behavioral Health Seminar Packet Material Cultural Competency and Patient Communication Think Cultural Health: Physician CME Course Teach Back Online Training Course and Toolkit AHRQ Health Literacy Universal Precautions Toolkit Institute for Healthcare Communication CE Workshops Diabetes Resource Diabetes Care Coordinator Training Fluoride Varnish Fluoride Varnish for Childhood Oral Health HPV Vaccination Steps for Increasing HPV Vaccination in Practice: Toolkit AAP HPV Champion Toolkit National HPV Roundtable: Increasing Adolescent Immunization Coverage You are the Key to HPV Cancer Prevention CE Webinar Immunizations Why Are Immunizations Important? Keeping Kids Healthy LGBTQ Patient Care Inclusive Care for LGBTQ patients CEUs Online course National LGBT Health Education Center Toolkits/Trainings Seniors and Persons with Disabilities Resources SPD Training Presentation Disability Etiquette Etiquette Quick Tips (Hearing) Etiquette Quick Tips (Physical Disabilities) Etiquette Quick Tips (Speech Disabilities) Etiquette Quick Tips (Visual Disabilities) Language Tips Questions to Ask for Identifying Communication & Accommodation Needs Introduction to Hassle Factors (Video) Hassle Factors: Communication Access (Video) Hassle Factors: Physical Access (Video) Screening, Brief Intervention and Referral to Treatment Training Screening,Brief Intervention and Referral to Treatment Training (SBIRT) Social Determinants Addressing Food Insecurity: A Toolkit for Pediatricians Staying Healthy Assessment (SHA) Resource Staying Health Assessment Training Tobacco Cessation and Counseling AHRQ Treating Tobacco Use and Dependence: Clinical Practice Guideline CA Smoker’s Helpline CE Webinars CA Smokers’ Helpline Provider Toolkits AHRQ Tobacco Cessation 5 A's Intervention
Questions or suggestions on future topics? Please contact the Provider Services Education Specialist at providerevents@cencalhealth.org. We always appreciate provider questions and try to deliver current information and materials.