Provider Training & Resources

provider trainingWe work together with our partners to help providers understand CenCal Health policies and procedures. These trainings are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.

Topics include updated guidelines, policies, new programs and instruction on using our web tools which is designed to save you time and allow you to focus on running your practice and taking care of patients.

Webinars & Seminars

CenCal Health conducts a variety of educational Provider Training courses on a variety of subjects for all provider types.  In person seminars are held throughout both Santa Barbara and San Luis Obispo Counties, and webinars are available online. These educational events focus on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.

Two Day Training Sessions

Provider Basic Training Webinar (Wednesday June 19th & Thursday June 20th, 10am - 11am) - Register Online

Course Description: Join us and learn the basics of working with CenCal Health during the first training session.  This webinar is designed to enhance your knowledge of processes when seeing our CenCal Health members!  This FREE webinar is intended for all new providers and/or new office staff that would benefit from an overview of CenCal Health’s history, learning more about eligibility, who manages authorizations, and much more!

Claims Billing Webinar (Wednesday June 19th & Thursday June 20th, 2pm - 3pm) - Register Online

Course Description: CenCal Health is dedicated to supporting our provider network and will be hosting a FREE webinar where we will show you how to submit timely and accurate claims.  We will also review ways to avoid common claim denials, and learn the best way to bill CenCal Health.  Billing staff that bill on a CMS-1500 claim form will benefit from this training course.

Please email providerevents@cencalhealth.org or contact the Provider Services Department at (805) 562-1676 for questions, or additional training opportunities on topics that you would like presented.

Can't attend in person?  Don't worry, we will have this training courses recorded and posted on the 'Training Video Library' tab for future reference.


Training Video Library

Our online content library includes a variety of microlearning videos on a wide variety of business topics and materials.  Our goal is to keep your staff knowledgeable and up-to-date to increase their learning goals.

Please locate your topic of interest below, and click on the video of your preference.  Please email providerevents@cencalhealth.org or contact the Provider Services Department at (805) 562-1676 for additional training opportunities or topics that you would like posted.

Asthma

These training videos cover asthma lung function changes, factors impacting asthma control, medications to prevent & treat asthma attacks, and ways to monitor lung function.  CenCal Health also provides tips on how to improve your clinic/providers performance in the Breathe SMART Program, and MUCH MORE!






Physician Toolkits & CE Training Resources

These training resources are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.

Alcohol Misuse Resources

Asthma

Behavioral Health Resources

Cultural Competency and Patient Communication

Diabetes Resource

Fluoride Varnish

HPV Vaccination

Immunizations

LGBTQ Patient Care

Seniors and Persons with Disabilities Resources

Screening, Brief Intervention and Referral to Treatment Training

Social Determinants

Staying Healthy Assessment (SHA) Resource

Teach Back

Tobacco Cessation and Counseling




Questions or suggestions on future topics?

Please contact the Provider Services Education Specialist at providerevents@cencalhealth.org.  We always appreciate provider questions and try to deliver current information and materials.