This webinar we will show you how to submit timely and accurate claims. It also provides additional information on ways to avoid common claim denials, and learn the best way to bill CenCal Health. Billing staff that bill on a CMS-1500 claim form will benefit from these training videos. Please reference additional claims training tools and videos here.
Provider Basic Training
This webinar is designed to enhance your staffs knowledge of processes when seeing our CenCal Health members! The information provided, is perfect for all new providers and/or new office staff that would benefit from an overview of CenCal Health’s history, learning more about eligibility, who manages authorizations, and much more!
CenCal Health Provider Basic Training Overview (Video)
CenCal Health Authorization Overview (Video)
CenCal Health Member Eligibility Overview (Video)
Provider Portal New Screen Enhancements – Live October 14, 2019
Primary Care Provider Physician (PCP) Member Coordination Portal Webinar – Recorded Video
Training Description: During this webinar our speaker provided our contracted Primary Care Physicians (PCP) and PCP Office Staff a tutorial on how to manage our new screen enhancements which include Member Eligibility, Coordination of Care, Diabetes SMART entry page, and our User Management, Multi-User access tools!
Provider Portal General Eligibility & User Management Webinar - Recorded Video
Training Description: During this webinar our speaker provided you and/or your Office Staff a tutorial on how to manage our CenCal Health Member Eligibility, Batch Eligibility, and our User Management access through the new portal screen enhancements! This training course is intended for all office staff that check CenCal Health member eligibility via our online provider portal and manage user accounts for your staff!