Providers Provider Training and Resources

Provider Training & Resources

provider trainingWe work together with our partners to help providers understand CenCal Health policies and procedures. These trainings are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.

Topics include updated guidelines, policies, new programs and instruction on using our web tools which is designed to save you time and allow you to focus on running your practice and taking care of patients.

CenCal Health Webinars

The Provider Services Training Team will be hosting monthly Online Training courses every 3rd Thursday of the month.  Our focus is to provide general education for your staff on a variety of subjects designed to enhance the quality of care and services our members receive.   

 Training Description: CenCal Health strives to enhance our resources and online security.  Through our new User Management section of our website, Physicians and Administrators will be able to set access levels for your staff when using our portal.  During this webinar we will show you how to create new accounts, set permission roles, reset individual passwords, and terminate passwords for your staff that are no longer with your group.  We will also be reviewing our enhanced online tools such as the Attestation Form, Electronic Explanation of Payment (eEOP) Report, and Electronic Funds Transfer (EFT) enrollment. 









CenCal Health Seminars

CenCal Health offers Provider Training Seminars that offer basic and advanced courses for all provider types. Seminars are held throughout the Santa Barbara and San Luis Obispo County.    

Description: Beginning July 1, 2018, the Whole Child Model (WCM) for the California Children’s Services (CCS) program will be administered by CenCal Health for all eligible members.  Please join us in learning more about this transition at CenCal Health’s Readiness Seminar.

For additional training opportunities or topics that you would like presented, please email providerevents@cencalhealth.org or contact the Provider Services Department at (805) 562-1676. 

Training Videos

Why Are Immunizations Important?

Keeping Kids Healthy

Flouride Varnish for Childhood Oral Health

Physician Toolkits & CE Training Resources

These training resources are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.

Alcohol Misuse Resources

Behavioral Health Resources

Cultural Competency and Patient Communication

HPV Vaccination

LGBTQ Patient Care

Social Determinants

Tobacco Cessation and Counseling







Questions or suggestions on future topics?

Please contact the Provider Services Education Specialist at providerevents@cencalhealth.org.  We always appreciate provider questions and try to deliver current information and materials.