Medi-Cal Materials
Welcome to the Medi-Cal Plan Materials page. Here you’ll find important information about your coverage, rights, and responsibilities as a Medi-Cal member. You can view, download, or request a printed copy of any of the documents listed below.
If you need help understanding any of these materials, or if you’d like them in another format, such as large print, Braille, or a different language, please contact Member Services. Call toll-free at 1-877-814-1861 (TTY: CA Relay at 711), Monday through Friday, 8 a.m. to 5 p.m.
Provider Directory
Search for doctors, specialists, hospitals, behavioral health providers, and more within the Medi-Cal network.
Online Provider Directory
Medi-Cal Santa Barbara County Providers
Medi-Cal San Luis Obispo County Providers
Member Rights and Responsibilities
Learn about your rights as a Medi-Cal member and your responsibilities in using your benefits.
Evidence of Coverage (EOC)
This document explains everything your plan covers, including costs, rules, and how to get services. It is your official Member Handbook.
Appeals and Grievances Forms
If you disagree with a decision we’ve made or want to file a complaint, you can use the forms below:
Member Grievance Form – English
Member Grievance Form – Spanish
Written Consent Grievance Form – English
Written Consent Grievance Form – Spanish
Member Appeal Form – English
Member Appeal Form – Spanish
Written Consent to Appeal Form – English
Written Consent to Appeal Form – Spanish
HIPAA Privacy Statement
Learn how Medi-Cal protects your personal health information and your rights under HIPAA.
Notice of Privacy Practices – English
Notice of Privacy Practices – Spanish