Enhanced Care Management
Enhanced Care Management (ECM) is a benefit for CenCal Health members with complex needs. If you qualify for ECM, you’ll have a care manager who will work closely with you, your doctors, and your care team to make sure you get the right care. Your care manager can also connect you to extra services to help you stay healthy – at no cost to you.
Benefits
Personalized, Whole-Person Care
ECM provides members with a dedicated care manager. They can help coordinate all the different parts of their care. This includes help with medical, behavioral health, dental, and social services.
Personalized, Whole-Person Care
Many Medi-Cal members have complex health needs that involve multiple providers or systems. ECM ensures everyone works together to coordinate care.
Personalized, Whole-Person Care
ECM goes beyond traditional healthcare to address social determinants (also called social drivers) of health. These are the non-medical factors that influence overall well-being.