File a Grievance (Complaint) or Appeal

If you are unhappy with the care or services you receive, or if you disagree with a decision about your coverage, you have the right to file a grievance (complaint) or an appeal.

CenCal Health provides grievance and appeal processes for our Medi-Cal and CenCal CareConnect plans.

To get the most accurate information and the correct forms, please select your plan below: