
Provider Training Library
Our online content library includes a variety of microlearning videos on a wide variety of business topics and materials. These training resources are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.
ACEs Aware Training & Resources
If you are interested in adding this service to your practice, please attend the ACEs Aware training.
CenCal Health will also need providers to attest to completing the training for trauma and trauma-informed care.
Alcohol Misuse Resources
- NIH Clinician’s Guide Online Training: Helping Patients Who Drink Too Much
- AHRQ Alcohol Misuse Screening and Counseling
- The AUDIT and Alcohol Use Disorder Identification Test
Asthma Management
Reference our Health and Wellness section of the website and learn more about asthma lung function changes, factors impacting asthma control, medications to prevent & treat asthma attacks, and ways to monitor lung function.
- Asthma Management Training Video & Presentation Slides
- Asthma Action Plan Training Video
- CenCal Health Asthma Action Plan Handout
- Asthma Management Academy (AsMA) Training hosted by CDPH
Authorization Training
- Provider Authorization Training Video & Presentation Slides
- Online Referral (RAF) Video Tutorial
- Online 50-1 Medical (TAR) Video Tutorial
- Online 18-1 Inpatient Video Tutorial
- Online 20-1 LTC Video Tutorial
- Additional Authorization Resources
Behavioral Health (ABA) Treatment Provider Overview, Authorization & Claims Training
Please reference additional Behavioral Health resource tools on the Mental Health Services & Behavioral Health Treatment (ABA) Services Webpage..
Bridging Care: Referring Members into CalAIM Programs
Claims & Billing
- Claims & Billing Basic Training Video
- Claims Dashboard Video Tutorial
- CMS 1500 Claim Entry Video Tutorial
- UB-04 Claim Entry Video Tutorial
- Claims Status Report Video Tutorial
Please reference additional claims training tools and videos on the Claims Training Tools Webpage.
California Children’s Services (CCS)
Community Health Worker (CHW)
Cultural Competency & Seniors and Persons with Disabilities (SPD)
- Cultural Competency, Health Literacy, and Caring for Senior for Persons with Disabilities Resources
- Health Literacy and Cultural Competency (Video)
- CenCal Health Cultural Competency, Health Linguistic, and SPD Provider Resource Packet
- Think Cultural Health: Physician CME Course
- Teach Back Online Training Course and Toolkit
- AHRQ Health Literacy Universal Precautions Toolkit
- Institute for Healthcare Communication CE Workshops
Doula Benefit
Enhanced Care Management & Community Supports Provider Training
- CalAIM CenCal Health Website Overview
- CenCal Health Member Eligibility Overview
- Community Supports Service Overview
- Community Supports Housing Deposit Documentation Requirements & Billing Tips
- Community Supports Member Discontinuation Process & Form Overview
- Community Supports Return Authorization File Overview
- Enhanced Care Management Helpful Reminders & Tips
To learn more go to the CalAIM for Providers section of our website.
Fluoride Varnish
HPV Vaccination
- Steps for Increasing HPV Vaccination in Practice: Toolkit
- AAP HPV Champion Toolkit
- National HPV Roundtable: Increasing Adolescent Immunization Coverage
- You are the Key to HPV Cancer Prevention CE Webinar
Immunizations
Improving Blood Pressure Screening & Treatment Training Videos
- Improving Blood Pressure Course Partnering with Patients Video
- Improving Blood Pressure Course Acting Rapidly Video
- Improving Blood Pressure Course Measuring Accurately Video
Lead Testing (Pediatric Training)
For more details reference Lead Screening section of the website
LGBTQ Patient Care
- Inclusive Care for LGBTQ patients CEUs Online course
- National LGBT Health Education Center Toolkits/Trainings
LTC Claim Form and Code Conversion
Medically Tailored Meals
Mental Health Provider Clinical Support Training
Please reference additional Behavioral Health resource tools and visit the Mental Health Services & Behavioral Health Treatment (ABA) Services Webpage.
Member Eligibility
To find additional resources, visit the CenCal Health Member Eligibility Webpage.
Medi-Cal Rx & Magellan Health Transition Prescriber Training
Palliative Care Provider Training
PCP Quality Care Incentive Program
- PCP Quality Care Incentive Program Overview Training Video
- Presentation Slides
- QCIP Provider Portal Video Tutorial
For more details, reference the Quality Care Incentive Program section of the website
PCP Behavioral Health Treatment & Mental Health Benefit Overview
For more details, reference the Primary Care Provider Screening Tools and Resources section of the website
Preteen Immunization Training
Provider Portal Administrative User Management
Prop 56: Behavioral Health Integration & Adverse Childhood Experiences (ACEs) Services Webinar
Psychologist Symposium
For more details, reference the Mental Health section of the website
Seniors or Persons with Disabilities (SPD) Training Resources & Material
- Disability Etiquette
- Etiquette Quick Tips (Hearing, Physical, Speech, Visual Disabilities)
- Language Tips – , Language is More Than a Trivial Concern
- Introduction to Hassle Factors (Video)
- Hassle Factors: Communication Access (Video)
- Hassle Factors: Physical Access (Video)
Sexually Transmitted Infection (STI) & Human Immunodeficiency Virus (HIV) Prevention and Treatment
Screening, Brief Intervention and Referral to Treatment Training
Social Determinants
Staying Healthy Assessment (SHA) Resource
Substance Use Disorder (SUD) and the Justice System Webinar Symposiums
As part of the Medication Assisted Treatment (MAT) Expansion Project in Jails and Drug Courts Learning Collaborative, Health Management Associates (HMA) is offering foundational training to the CenCal Health provider network to build capacity to address the needs of the justice-involved population. This series of six (6), provided information on the latest evidence-based best practices for SUD care and the justice system.
- Webinar 1: Substance Use Disorder 101: Neurobiology, Recovery Systems and MAT
- Webinar 2: Substance Use Disorder and the Justice System
- Webinar 3: Stigma, Trauma Informed Care (TIC) and Harm Reduction
- Webinar 4: Special Populations with SUD in the Justice System
- Webinar 5: Co-occurring Disorders and the Criminal Justice System
- Webinar 6: The Importance of Transitions for Persons in the Justice System
Tobacco Cessation and Counseling
- AHRQ Treating Tobacco Use and Dependence: Clinical Practice Guideline
- CA Smoker’s Helpline CE Webinars
- CA Smokers’ Helpline Provider Toolkits
- AHRQ Tobacco Cessation 5 A’s Intervention
Transportation Recommendations
Value Based Payment (VBP) Program
For more details reference CenCal Health’s Prop 56 section of the website