The ordering physician’s office must contact Care to Care to request an authorization prior to ordering a high-tech imaging service. Based on clinical information from the physician’s office, Care to Care will then make consultative determinations using the clinical guidelines published on their website.
Requests can be submitted via phone, fax or through Care to Care’s Care Portal.
Authorizations are valid for 90 days from the date of the consultation.
Imaging studies performed in conjunction with emergency room services, inpatient hospitalization, urgent care centers, or intra-operative procedures are excluded from the high-tech imaging consultation requirement. Imaging studies for members who have other health care coverage are excluded from the consultation process requirement.