Disease Management Programs

CenCal Health strives to enhance the scope of health care services provided by our network of primary care physicians and specialists by implementing Disease Management Programs. These are developed to provide targeted interventions to members with certain high-risk diseases.

How does it work?

CenCal Health identifies members with certain chronic conditions, and develops programs to address their health care needs. These programs work with members, primary care physicians, and specialists to improve clinical outcomes, reduce or delay long-term complications, and improve their health and well-being. 

Heart Disease Management

The heart disease management program helps to improve the treatment and care for people with Congestive Heart Failure and Coronary Artery Disease.

This program works with clients to assess their needs and provide customized health monitoring and education. CenCal Health provides care management and arranges healthcare services with local agencies. Nurses visit the home or conduct a telephone assessment. Together they evaluate individual needs and determine the resources that would benefit the client and caregiver.

Program Goal:

To help improve members’ self-management skills and adherence to treatment plans for their cardiovascular condition(s) as well as to support primary care physicians in the management of their patients’ condition.

Program Objectives:

  • Improve the quality of care in accordance with the AHA clinical practice guidelines for congestive heart failure (CHF) and coronary artery disease (CAD).
  • Improve coordination of care and adherence to treatment programs for members following acute myocardial infarction.
  • Promote a patient-physician interactive approach toward cardiovascular care by using action/goal plans, facilitating patient-physician communication, and encouraging members to take a more active role in managing their condition.
  • Encourage member adherence to physician prescribed treatment plans.
  • Increase member self-management and knowledge of cardiovascular disease, including hypertension and early detection and management of symptoms.
  • Improve compliance to hypertension dietary and pharmaceutical therapies
  • Reduce exacerbation and secondary complications of cardiovascular conditions.

What services can Heart SMART provide?

  • Assistance with medication management
  • Reminders and assistance with follow-up visits to health care providers
  • Education to maintain health and know what to do for worsening symptoms
  • Linkage to resources and health classes
  • Foster patient self-management
  • Telehealth support, including monitoring of weight, blood pressure, and heart rate
  • Provide dietary and lifestyle counseling
  • 24-Hour Nurse Advice Line

Who can receive Heart SMART services?

To be eligible for Heart SMART, members must be:

  • Age 21 or older
  • Living in Santa Barbara County
  • A CenCal Health member who has been identified with a cardiovascular condition
  • Willing to participate in the care plan and care services