Providers
Provider News and Resources
Information from DHCS on the Federal Use of Medi-Cal Data and Member Privacy
On June 13th, DHCS released a statement in response to reports of member data sharing between the Centers for Medicare & Medicaid Services and the Department of Homeland Security. The statement was updated on August 13th to include information on the federal court injunction temporarily blocking future sharing.
For individuals with unsatisfactory immigration status (UIS) or others seeking support:
- The California Department of Social Services’ Immigration Services Bureau offers a list of qualified nonprofits that serve individuals with UIS.
- Additional resources, including information about legal assistance and mental health resources, are available on the Immigration and California Families webpage.
- Contact your local embassy or consulate for legal assistance or guidance.
Medi-Cal Immigrant Eligibility FAQs
DHCS posted updated frequently asked questions (FAQ) on Medi-Cal eligibility.
If you do not find an answer to your question, you may contact your local county office (by phone or in person) or email Medi-Cal member support for help in your preferred language.
Immigration Resources for Providers and Patients
We want to highlight some important resources for the community.
National Immigration Law Center
- Know Your Rights: Health Care and Health Insurance for Immigrants
- Privacy Protections in Selected Federal Benefits Programs
Office of the Attorney General
Attorney General Bonta Reminds California Immigrants of Their Rights and Protections Under the Law – December 17, 2024
Mental Health Resources for Undocumented People | Immigrants Rising
Includes both national and California-based support options
Protecting Locations from Immigration Enforcement | Children Thrive Action Network
This factsheet explains the protected areas policy, the laws that currently apply to these areas, and the steps advocates and communities can take to help immigrants maintain access to essential community spaces and services.
Free/Low-Cost Legal Assistance
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We Believe Providers are Partners
CenCal Health’s success is a direct reflection on the efforts of local health care providers. Every one of our partnerships is essential. Together, we share the goal of improving the health and well-being of the people on the Central Coast.
CenCal Health is focused on making it easier for local providers to serve our members and deliver the highest quality of care. We are publicly governed, non-profit and directly accountable to the communities we serve.
CenCal Health is proud to provide health care access to members of our community who would otherwise go without coverage by contracting with a strong network. In fact, 94% of local providers are contracted with us.
CenCal Health’s Provider Manual
The Provider Manual includes information such as Provider enrollment, Responsibilities, Claims information, Member eligibility, Guidelines for medical authorizations. We are here for you.
The Provider Bulletin newsletter
Our Provider Bulletin newsletter is a valuable notice that is produced as an informative service for providers and office staff and is published every month by the Provider Services Department. It includes information on new programs, changes to member benefits, educational opportunities, claims related detail and more. Sign up here if you would like to receive the Provider Bulletin electronically.
Other Items of Interest
CenCal Health holds a variety of orientations, on-site training and workshops. We update the website whenever our events are scheduled.